FAQs

Frequently Asked Questions

Product Information

Allergens & Dietary Help

Subscriptions & Ordering

Frequently Asked Questions Frequently Asked Questions

Product Information Product Information

Allergens & Dietary Help Allergens & Dietary Help

Subscriptions & Ordering Subscriptions & Ordering

Where can I find Catalina Crunch in stores?

You can find a list of stores that carry our products on our Store Locator page.  

For specific products, head to our Shop page. Clicking on a specific product will bring you to a page to purchase directly from us, or, click “Find in Stores”, where a list will automatically populate with locations you can find that item!

Why are some products in different sizes depending on the store?

We offer larger pouch sizes at club retailers like Costco and Sam’s Club, as well as some unique flavors, depending on the region – but it’s always the Catalina Crunch you know and love. Check your local clubs regularly to see what’s on shelves!

Do you have any coupons?

 Head to our Current Offers & Exclusions page to see our current promotions.

Why does Catalina Crunch cost more than conventional brands?

We do our best to keep our prices as low as we can while still providing a great and nutritious alternative. That being said, we use only high-quality ingredients which come at a price. We also believe in paying our employees a fair wage; We want to make Catalina Crunch ethically and healthy for everyone involved, from the customer to our employees.

Are Catalina Crunch products Non-GMO?

All of our cereals are all Non-GMO Project Verified. To ensure the product you're interested in aligns with your dietary needs, we recommend checking the ingredient list and any labeling on the packaging.

Are your products Organic?

While our products are not organic certified, we source high-quality, premium ingredients to bring you the best tasting product.

Why do you use sunflower oil in some of your products?

Not all seed oils are created equal, which is why we use high-oleic sunflower oil. Most seed oils are high in polyunsaturated fatty acids (PUFAs). Like avocado oil & olive oils, High Oleic Sunflower Oil is rich in heart healthy monounsaturated fats with a more neutral taste profile. Using high-oleic sunflower oil helps us maintain our craveable crunch and taste without compromising on the nutritional benefits our fans have come to expect.

What are natural flavors?

Our natural flavors are oils, essences, and extracts from ingredients like spices, fruits, and vegetables.

Are Catalina Crunch products gluten-free?

All of our cereals, snack mixes, granolas, and cookies are gluten-free. Products that have the gluten-free claim on package have undergone extensive ingredient, manufacturing, and product analysis to ensure they are gluten free. Every Catalina Snacks product labeled as "gluten free" meets the FDA's "gluten free" standard. You can learn more about FDA Standards for Gluten-Free here.

Are your products dairy-free?

Our cereal, granola, and cookies do not contain dairy-based ingredients, though our Snack Mixes and Chocolate Bars do. To ensure the product you're interested in aligns with your dietary needs, we recommend checking the ingredient list and any labeling on the packaging.

Do your products contain Soy?

Some of our Snack Mixes and all of our Granolas include a soy protein ingredient. To ensure the product you're interested in aligns with your dietary needs, we recommend checking the ingredient list and any labeling on the packaging.

Do Catalina Crunch products contain tree nuts?

To ensure the product you're interested in aligns with your dietary needs, we recommend checking the ingredient list and any labeling on the packaging. 

The following products from Catalina Crunch contain tree nuts: 

  • All Snack Mix Flavors 
  • Honey Nut Cereal 
  • All Granola Flavors

Are Catalina Crunch products Kosher?

Our Sandwich Cookies are Certified OK-D. You can find the symbol on the back of the package under the ingredient list.  

The cereals are cRc certified and this is shown on the back of the package under the ingredient label.  

Ranch, Traditional, and Honey Mustard Snack Mixes are certified Kosher but Cheddar and Spicy are not. 

And as for our new cookie bars, the raspberry, mint, and peanut butter bars are Kosher-certified. 

You can find all of this information listed on the cRC website directly.

Are Catalina Crunch products vegan?

Our cereals, granola, and cookies are plant-based, but not all of our products are vegan. To ensure the product you're interested in aligns with your dietary needs, we recommend checking the ingredient list and any labeling on the packaging.

How can I manage my subscription?

You can easily manage or cancel your subscription in your customer portal.

To access your subscription, head to our login page. Then, just click the button that says "Click here to Manage Subscriptions". Click the “manage subscription” button next to the subscription you want to make changes to. From the next page, you can make any changes needed such as swapping out products, changing your address, or canceling your subscription. It’s as easy as that!

Do you offer refunds?

We offer a Happiness Guarantee that applies to claims filed within 7 days of item delivery, and is limited to $10 per variety, per person, per household. All reimbursements are provided via Venmo. Head to our Love Every Bite Guarantee page to learn more and file a claim.

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Contact our customer service team via our Contact page.